Yes! Our jewelry is 100% hypoallergenic thanks to a protective palladium layer (which is a precious metal), which makes our pieces safe for even the most sensitive skin. They are also nickel-free and lead-free, ensuring maximum comfort.

Our pieces are 18K gold-plated and water-resistant, meaning they can withstand daily exposure to water. However, they are not chemical-resistant, so we recommend avoiding perfumes, lotions, and cleaning products to maintain their shine and durability. With proper care, your pieces can last for years.

Yes! Our pieces are waterproof, but to preserve their beauty, we recommend rinsing them with clean water after exposure to pools, seawater, or sweat to remove any residue. Avoid chlorine, saltwater, and harsh chemicals, as these can affect the longevity of the gold plating. After rinsing, pat dry with a soft cloth for best care.

Each man-made stone in our collection carries a unique meaning and energy. For example:

✨ Blue Topaz – Clarity & Communication

✨ Ruby – Passion & Strength

✨ Green Tourmaline – Balance & Renewal

✨ White Quartz – Purity & Focus

Choose the one that resonates most with your journey and intentions. If you're unsure, feel free to reach out—we’re happy to help you find the perfect match!

Our man-made or lab-created stones are created using the same natural minerals found in the earth. Through advanced technology, we replicate the natural gemstone formation process by applying heat and pressure in a controlled environment. This results in stones that are chemically, physically, and optically identical to natural gemstones.

Our versatile and timeless designs are created for real women, real life. Whether for everyday wear or special occasions, our pieces enhance your style with effortless elegance and a comfortable, lightweight fit.

If you're unsure how they’ll look on you, reach out to us! We’re happy to send additional videos and close-up images to help you decide. 💎✨

We want you to love your jewelry! If you’re not satisfied, we offer easy returns or exchanges within 14 days. Just ensure the piece is unused and in its original packaging.

Please note that return and exchange shipping costs are the responsibility of the customer. You may ship it back to us or bring it to our location for an exchange. 💛

Shipping times depend on your location, but most orders arrive within 3 to 7 business days.

For customers in Toronto, we offer FREE delivery within 48 hours. If you need same-day delivery, your order must be placed before 10 AM to qualify. 🚀

Absolutely! Every piece comes in a luxurious gift box, perfect for gifting or as a personal keepsake. We also offer the option to add a name for a more meaningful touch.

To keep your jewelry in pristine condition:

✔ Avoid contact with perfumes, lotions, and harsh chemicals.

✔ Remove before exercising, swimming, or cleaning.

✔ Store separately in a soft pouch or jewelry box to prevent scratches.

✔ Wipe gently with a jewelry cloth after each wear to maintain its shine.

✔ Keep away from extreme humidity or direct sunlight for prolonged periods.

By following these steps, your My Precious jewelry will stay as radiant as you are! ✨💖

To keep your jewelry shining like new, follow these simple steps:

1️⃣ Rinse – After wearing, especially if exposed to water or sweat, rinse your piece with clean running water to remove any residue.

2️⃣ Mild Cleanse – Use a soft cloth or a gentle toothbrush with mild soap and warm water to clean the surface. Avoid harsh chemicals.

3️⃣ Rinse Again – Wash off any soap under running water to ensure no residue is left behind.

4️⃣ Dry Thoroughly – Pat dry with a soft, lint-free cloth and let it air dry completely before storing.

5️⃣ Store Safely – Keep your jewelry in a soft pouch or jewelry box, away from direct sunlight and humidity, to preserve its shine.

Following these steps will ensure your My Precious jewelry stays radiant for years to come! ✨

My Precious operates from two locations:

📦 Warehouse – Our fulfillment center is in Markham, where we carefully pack and ship each order with love.

🏬 Physical Store – Visit us at 452 Rogers Rd, Toronto, to explore our collection in person.

For store hours, please check Google for the most up-to-date information. We can’t wait to welcome you! 💎✨